Drying out, shrinkage and settlement
The drying out process in your new home can take between six and 18 months. This guide will let you know what to expect.
When you move into your new home, it's important to give the property time to settle. The water used during construction needs to evaporate. This is called the drying out process and can take between six and 18 months. During this period, all new homes will experience some shrinkage.
We finish all walls with two coats of ‘breathable emulsion’ to allow them dry out naturally. Try to avoid redecorating for the first 6 to 12 months and we don’t recommend wallpaper for the first 12 months. It’s best not to repair any cracks until the property is completely dry.
Warranty peace of mind
Feel secure in the knowledge that our homes come with a two-year Charles Church warranty and in years three to 10 you’re covered by an NHBC/LABC warranty. Warranties on appliances can be set up straight away and registered directly with the manufacturer. Remember to service your boiler before the end of the first 12 months to maintain the second year of your warranty.
Our sales team is on hand via email or phone to help you, and our customer care team is available to offer support during and after your settling in period.
Our commitment to you
From the moment you reserve your new Charles Church, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read our pre-move and after-sales pledge to our customers to find out more.