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Charles Church

Handy how-to videos

Getting to know your new home. Congratulations! You're officially the proud owner of a new Charles Church home. It's an exciting time, but you'll also have lots of questions which is why we've put together a handy selection of 'how-to' videos to support you every step of the way.

Your New Home Demonstration

Find out more about your new home including appliance maintenance and system operations, as well as taking a look at all its benefits.

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Tap flow rates, restrictors and tap aerators

When moving into your new home it's important to keep your baths, sinks and taps in tip top shape and working properly.

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Isolating your water supply

It's always a good idea to know how to turn off the mains water supply into your home in case you need to isolate it for maintenance.

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Your garden

It’s important to look after your garden space to ensure it beds-in to become an established lawn.

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Hanging fixings to walls

A quick and handy guide to safely hanging wall fixings in your new home.

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Introduction to a boiler

Our heating systems differ across developments; however, here are some general points to bear in mind.

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Your loft space

A guide to help your understand your new home’s loft space and how to get the best from your insulation.

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Basics of a consumer unit

Your new home’s consumer unit includes a safety device that switches off electricity automatically if there's a fault. Find out more here.

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Your garden fence

All our fence panels are pre-treated, but to get the best from them, here’s handy guide to ongoing up-keep.

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Drying out, shrinkage and settlement

The drying out process in your new home can take between six and 18 months. This guide will let you know what to expect.

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General window maintenance

Our homes have a variety of window styles and locking mechanisms. Here are some points to keep in mind.

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How to operate a fire escape window

It’s important to identify your new home’s fire escape windows. This clip will show you how to recognise them.

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How to check & test a smoke alarm

All our new homes are fitted with smoke alarms. For your safety, it’s important to know how to test and maintain them.

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Boiler Servicing

12 months after you move into your new home you will need to have your boiler serviced.

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Caring for your kitchen

Your kitchen is one of the busiest rooms of the house. Here are a few tips to keep it in tip top condition.

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Looking after stainless steel

Here are some common rules that are useful for cleaning stainless steel products in your home.

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Registering your home appliance

One job when you move into your new home is to register your new home appliances, remember the manufacturer’s will only deal directly with you the customer and not Charles Church.

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Ventilating your bathroom and en suites

Bathrooms can be a damp and humid place, it’s essential to ensure good ventilation to limit condensation and help prevent the appearance of mould and mildew.

View the video here.

Your garage

All detached garages built by Charles Church are single skin buildings.

View the video here.

Our commitment to you

From the moment you reserve your new Charles Church home, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read more our pre-move and after-sales pledge to our customers to find out more.

Select Options

Add Select Options to your Charles Church home.

Showcase Your Style

Why not share your own photos on Instagram using #charleschurchlife for a chance to win a £100 Next voucher. Visit our Facebook page for terms and conditions.

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