How to operate a fire escape window
It’s important to identify your new home’s fire escape windows. This clip will show you how to recognise them.
New homes have a variety of window styles and locking mechanisms.
Fire escape windows can be easily identified because they have a button on the handle instead of a lock. These windows open wider than a standard window to allow quick and easy access in the event of an emergency.
Warranty peace of mind
Feel secure in the knowledge that our homes come with a two-year Charles Church warranty and in years three to 10 you’re covered by an NHBC/LABC warranty. Warranties on appliances can be set up straight away and registered directly with the manufacturer. Remember to service your boiler before the end of the first 12 months to maintain the second year of your warranty.
Our sales team is on hand via email or phone to help you, and our customer care team is available to offer support during and after your settling in period.
Our Pledge to you
From the moment you reserve your new Charles Church, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read our pre-move and after-sales pledge to our customers to find out more.