Looking after stainless steel

Here are some common rules that are useful for cleaning stainless steel products in your home.

Remove all food and water deposits from the surface with a microfiber cloth or soft sponge. 

Always use water and soap (or dish detergent) together with a microfiber cloth for standard regular washing. 

Be sure to choose a cleaner with alkaline and without chloride in it.

Never use abrasive cleaning products such as scouring pads or wire pads as these will scratch the surface, destroying the protective film which can cause rust.

Warranty peace of mind

Feel secure in the knowledge that our homes come with a two-year Charles Church warranty and in years three to 10 you’re covered by an NHBC/LABC warranty. Warranties on appliances can be set up straight away and registered directly with the manufacturer. Remember to service your boiler before the end of the first 12 months to maintain the second year of your warranty. 

Our sales team is on hand via email or phone to help you, and our customer care team is available to offer support during and after your settling in period.

Our commitment to you

From the moment you reserve your new Charles Church, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read our pre-move and after-sales pledge to our customers to find out more.