Registering your home appliance

One job when you move into your new home is to register your new home appliances, remember the manufacturers will only deal directly with you the customer and not Charles Church.

There are three ways to do this: 

  1. Complete the forms which come with the appliances. 
  2. Call the appliance’s hot line number.
  3. Register online either on the manufacturer’s website or on

Here’s what you will need to know when you register them. The appliance model name, the serial number of the product and the date you purchased the item. Which is your move in date.

Warranty peace of mind

Feel secure in the knowledge that our homes come with a two-year Charles Church warranty and in years three to 10 you’re covered by an NHBC/LABC warranty. Warranties on appliances can be set up straight away and registered directly with the manufacturer. Remember to service your boiler before the end of the first 12 months to maintain the second year of your warranty. 

Our sales team is on hand via email or phone to help you, and our customer care team is available to offer support during and after your settling in period.

Our commitment to you

From the moment you reserve your new Charles Church, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read our pre-move and after-sales pledge to our customers to find out more.

Select Options

Add Select Options to your Charles Church home.

Showcase Your Style

Why not share your own photos on Instagram using #charleschurchlife for a chance to win a £100 White Company voucher. Visit our Facebook page for terms and conditions.