Registering your home appliance
One job when you move into your new home is to register your new home appliances, remember the manufacturer’s will only deal directly with you the customer and not Charles Church.
There are three ways to do this:
- Complete the forms which come with the appliances.
- Call the appliance’s hot line number.
- Register online either on the manufacturer’s website or on www.registermyappliance.org.uk
Here’s what you will need to know when you register them. The appliance model name, the serial number of the product and the date you purchased the item. Which is your move in date.
Warranty peace of mind
Feel secure in the knowledge that our homes come with a two-year Charles Church warranty and in years three to 10 you’re covered by an NHBC/LABC warranty. Warranties on appliances can be set up straight away and registered directly with the manufacturer. Remember to service your boiler before the end of the first 12 months to maintain the second year of your warranty.
Our sales team is on hand via email or phone to help you, and our customer care team is available to offer support during and after your settling in period.
Our Pledge to you
From the moment you reserve your new Charles Church, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read our pre-move and after-sales pledge to our customers to find out more.