When moving into your new Charles Church, it's important to look after your garden space to ensure it beds-in to become an established lawn.
As part of our commitment to the environment and planning conditions, all soil used in our gardens is removed from site prior to construction. This means that the soil is not necessarily cultivated and will need love and care before it can produce the same quality of garden as an established plot.
You’re responsible for maintaining any pre-laid turf from the day you move in, guidance will be provided by your site.
Warranty peace of mind
Feel secure in the knowledge that our homes come with a two-year Charles Church warranty and in years three to 10 you’re covered by an NHBC/LABC warranty. Warranties on appliances can be set up straight away and registered directly with the manufacturer. Remember to service your boiler before the end of the first 12 months to maintain the second year of your warranty.
Our sales team is on hand via email or phone to help you, and our customer care team is available to offer support during and after your settling in period.
Our Pledge to you
From the moment you reserve your new Charles Church, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read our pre-move and after-sales pledge to find out more.